Packed in Chicago • Shipped nationwide • Always Serrelli’s

SHIPPING & DELIVERY

FROM CHICAGO.
TO YOUR FRONT DOOR.

Real Serrelli’s flavor travels. Here’s what to know before you order—and how to care for your Chicago favorites when they arrive.

PLAN YOUR DELIVERY
Shipped nationwide from Chicago
Packed for freshness
Secure online ordering

Shipping, without
the runaround.

The schedule, packaging, and costs to know before placing your Serrelli Street order.

01

When we ship.

Monday orders ship Tuesday. Orders placed by 2:00 p.m. Tuesday or Wednesday ship promptly for delivery in two days. Thursday through Sunday orders ship the following Tuesday.

02

Packed for freshness.

Orders travel by second-day air in specially designed insulated boxes with sealed freezer packs. Deliveries are scheduled to arrive during the week.

03

Ready for arrival.

Perishable packages are left at the shipping address without a signature. Use an address where the order can be brought inside and stored promptly.

About shipping costs

Product prices do not include delivery. Shipping is calculated according to package weight and distance from our Chicago location.

Before you
hit “order.”

Shipping questions, answered without the runaround.

BACK TO THE GOOD STUFF
Where does Serrelli Street ship?

We ship Serrelli Street orders nationwide from Chicago using second-day air service.

When will my order ship?

Monday orders ship Tuesday. Orders placed by 2:00 p.m. Tuesday or Wednesday ship promptly for delivery in two days. Orders received Thursday through Sunday ship the following Tuesday.

How much does shipping cost?

Product prices do not include shipping. Delivery costs are calculated using the weight of the package and its distance from our Chicago location.

How is my food packed?

Every order is packed for freshness with sealed freezer packs inside a specially designed insulated shipping box.

Will someone need to sign for the package?

No. Because the food is perishable, the carrier will leave the package at the shipping address without a signature. Arrange for the order to be brought inside promptly.

How will my order be confirmed?

Standard package orders are followed by an email verifying the purchase, shipping-inclusive total, and tracking information. À la carte shipping is calculated separately, and you will receive an additional confirmation with its shipping total.

Your next meal has Chicago roots.

A historic Italian beef recipe. A real family food business. Your order, your way.

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